1. Machu Tattoo Shipping Policy
Thank you for visiting and shopping at www.machutattoos.com. Following are the terms and conditions that constitute our Shipping Policy. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Once the item is mailed, we will only be able to follow up with the tracking number provided by the carrier. We are not responsible for delays or mistakes made by the carrier.
2. Order Processing
Normal order processing can take between 1-2 days.
3. Shipping
- We will ship out your order within 2 business days in order to ensure that it reaches its destination within 5 business days. The accuracy may defer and there is no guarantee or warranty.
- The transit time of 4-6 days is only an estimate and we are not liable for delays by our shipping partner.
- Currently, we ship to all major cities and towns in India.
- If the product you ordered is damaged during shipping we will replace it at no charge to you.
4. Shipment confirmation & order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
5. Damages
Machu Tattoo is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. Customer Care
- Please email Customer Care at inked@machutattoos.com / Call: 9659959593 in case of any query, grievance / complaint / feedback.
- Please visit our website on: www.machutattoos.com for detailed terms and conditions which apply in relation to services at Machu tattoos.